Grievance Redressal

Grievance officer

Name: Vinamra Prakash

Email: support@grahasarthi.com

Address: Vinamra Prakash, Sharda Nagar, Rosera, Samastipur, Bihar 848210

How to raise a grievance

• Email the grievance officer with your name, the phone you use the app on, the date of the problem and what happened (a screenshot helps).
• We acknowledge your complaint within 48 hours and resolve it within one month.
• For privacy questions you may also write to the same address; if you are not satisfied, you may approach the Data Protection Board of India.

Consumer help

If you are not satisfied with our response, you can contact the National Consumer Helpline: call 1915 or visit https://consumerhelpline.gov.in.

About the seller

GrahaSarthi is offered by Vinamra Prakash, Sharda Nagar, Rosera, Samastipur, Bihar 848210. Prices are shown in the app and on Google Play including applicable taxes.