Privacy Policy

Who we are

GrahaSarthi (ग्रहसारथी) is a Vedic astrology app. It is run by Vinamra Prakash ("we", "us"), Sharda Nagar, Rosera, Samastipur, Bihar 848210, who decides how your personal data is used (the "Data Fiduciary" under India's Digital Personal Data Protection Act, 2023).

This policy explains what we collect, why, who we share it with and the choices you have.

What we collect

We do not collect your contacts, precise location, call logs or microphone recordings.

• Account: your name and an identifier for the Google account you sign in with. We do not receive your Google password, and we do not store your email address.
• Birth details you enter for yourself and for anyone you add (family members, friends): name, relation, date, time and place of birth. They are stored encrypted.
• Your questions and the answers, and a short list of facts the app remembers to keep answers relevant (you can see and erase it in Profile).
• Photos you choose to send for a palm, forehead or old-kundli reading. Location data inside the photo is removed on your phone and again on our server.
• Coins: purchases, gifts and what each answer cost. Payments are handled by Google Play; we never see your card, UPI or bank details.
• Technical data needed to run and protect the service: app version, device type, when you were last active, and IP addresses in server logs.

Why we use it

We use your data on the basis of your consent, which you give when you sign up and can withdraw at any time by deleting your account.

• To calculate your charts and give the readings and answers you ask for.
• To keep your coin balance, charge only what was shown to you and refund failed answers.
• To keep the service safe: preventing abuse, fraud and misuse of free answers.
• To fix problems and improve the app.
• To meet legal duties (for example tax and accounting records).

Our astrologers are AI

All astrologers in the app are AI programs, not people. No human reads your chats, except if you send them to us yourself (for example in a support request) or if the law requires it.

To write an answer, your question, the relevant chart details, recent messages and any photo you sent are processed by our AI provider, OpenAI (USA). Under OpenAI's API terms this data is not used to train its models; it may be kept for up to 30 days for abuse monitoring.

Who we share it with

We do not sell your personal data. We do not show advertising at present; if that changes, we will update this policy first and ask for consent where required. Some providers are outside India; we use them under contracts that protect your data.

• OpenAI: to generate answers (see above).
• Google: sign-in, Google Play purchases and app delivery.
• Our hosting and storage providers, who keep our servers and your photos under contract and only on our instructions.
• Authorities, when Indian law requires it.

How long we keep it

While your account is active. If you delete your account, it is closed at once and can be restored by signing in again within 30 days. After that your birth details, chats, photos and remembered facts are erased permanently.

The record of coin purchases and spending is kept as a financial record for as long as tax and accounting law requires. Server logs are kept for up to 90 days.

Your rights

• See what we remember about you and erase it (Profile → What we remember).
• Correct your details (edit your birth profile).
• Erase your account and data (Profile → Delete account, or see the account deletion page).
• Withdraw consent at any time by deleting your account.
• Raise a grievance with our grievance officer (below), and then with the Data Protection Board of India.
• Nominate someone to exercise these rights for you in case of death or incapacity, by writing to us.

Age

The app is only for people aged 18 or over. We do not knowingly collect data from children.

Security

Birth details and remembered facts are encrypted at rest (AES-256-GCM), all traffic is encrypted (TLS), photo links expire after a few minutes, and you can lock the app with a PIN or fingerprint. No system is perfectly secure; if a breach affects you, we will tell you and the authorities as the law requires.

Changes

We will post any change here with a new effective date, and tell you in the app if the change is important.

Contact

GrahaSarthi is run by Vinamra Prakash, Sharda Nagar, Rosera, Samastipur, Bihar 848210.

Email: support@grahasarthi.com

Grievance officer: Vinamra Prakash, support@grahasarthi.com